Looking for a solution tailored to your team?
Some of our successful in-house training and consultancy services programs currently available are listed below.
We can customize any of our programs for your enterprise, delivering them in-house or via Zoom and Microsoft Teams to suit your schedule and location. Please contact us to discuss.
Note: If you seek independent learning and/or private tuition sessions, please view our Online Courses and One-to-One Coaching offers.
Business and Professional Skills
Business Communication
- Communicating with Customers
- Public Speaking and Business Presentations Made Easy
- Dealing with Complaints
- Effective Business Writing
- Writing Reports and Proposals
- Take a Minute! – Minute Taking Skills
- The Power of Non-Verbal Communication
- Professional Telephone Technique
- Dealing with Difficult Customers
- The Art of Delegation
- Using Positive Language for Positive Results
- Speech Makeover
Building Teams and Developing Ideas
People Management & HR
- Coaching – A Leadership Skill
- Staff Recruitment and Selection
- The Art of Delegation
- The Secrets of Change Management
- Conducting Effective Performance Appraisal
- Colourful Insights Into Leadership
- Generations at Work – Managing and Enjoying Generational Difference
- Managing Employee Performance
- Getting Results! – Meeting Facilitation Skills
- Coaching and Leading a Work Team
Customer Service and Sales
- Customer Service Fundamentals
- Dealing with Complaints
- Dealing with Difficult Customers
- Managing Customer Service for Team Leaders and Managers
- Communicating with Customers
- An Enterprise Specific Customer Care Plan for Your Business
- Customer Focused Sales (Sales Fundamentals)
- Sales Fundamentals for Hospitality Staff
Personal Skill Development
Tips and Articles
Make your way to our Blog to read about Creative Thinking, Body Language, Managing Your Workday, Business Image, Communicating Effectively, Being a Leader, and much more!