Pierre Martineau once wrote, “The greatest enemy of communication is the illusion of it.” At first glance, this may seem like a simple piece of advice, but its implications run …
Positive Language: The key to success Language is more than just a tool for communication. It’s a powerful force that shapes our perceptions, influences our relationships, and drives our behaviours. …
Following a successful interview, the employer will make a job offer. So, what do you do when the job offer is not exactly what you expected? Well, firstly, congratulations on …
Naturally you can’t anticipate every question an interviewer will ask but there are some questions which are commonly asked. The wording may change but the answers will be much the …
Confronting self-doubt to achieve your personal or career potential When you think about your achievements do you secretly marvel that you’ve got so far? Do you wonder how you managed …
Now awkward! You ask your customers name and promptly forget. In fact, it’s one of the most common social gaffes. Why is this? Why do we ask and then immediately …