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Privacy Policy: Learning Insight Australia

Last Updated: April 2026

1. Our Commitment to Privacy

Learning Insight Australia is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and manage your information as a sole trader consultancy and training business.

2. Information We Collect

We only collect information that is reasonably necessary for our business functions. This includes:

  • Contact Details: Name, email address, and phone number.
  • Business Information: Organisation name and job title (for consultancy services).
  • Transaction Data: When you register for courses via our website, payments are processed through Stripe. While we receive confirmation of your payment and your contact details, we do not see or store your full credit card or bank account details.
  • Marketing Preferences: Information provided when you subscribe to our newsletter.

3. How We Collect Information

We collect information about you in the following ways:

Directly from you when you:

  • Register for a course or workshop via our website.
  • Sign up for our newsletter via Mailchimp.
  • Contact us via email or telephone.
  • Provide feedback or testimonials (which we only publish with your express permission).

From third parties when:

  • You enroll in one of our courses through a partner organisation, such as Macarthur Community College. In these cases, the partner provides us with your name, email, and phone number so we can facilitate your training, track attendance, and manage course completion.

4. Use and Disclosure of Information

Learning Insight Australia uses your information to:

  • Provide training and consultancy services.
  • Process payments and issue invoices.
  • Send professional updates and course schedules via our newsletter (which you may opt-out of at any time).

We do not sell or rent your personal information. We only disclose your data to third-party service providers who help us run our business, such as:

5. Overseas Data Disclosure

By using our services, you acknowledge that your personal information may be stored on servers located outside of Australia (such as the United States) through our use of Mailchimp, Stripe, and Social Media platforms. We take reasonable steps to ensure these providers handle your data securely and in line with industry standards.

6. Storage and Security

We take the security of your data seriously.

  • Digital Records: Stored in password-protected environments, including email accounts and secure cloud storage.
  • Financial Data: As payments are handled by Stripe, we do not hold your sensitive financial information on our own servers or local devices.
  • Testimonials: We will always seek your explicit consent before publishing any name or feedback on our website or social media.

We have implemented reCAPTCHA to fight spam and abuse on the Learning Insight website. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the data is inaccurate. To do so, please contact us at our professional email address. We will respond to your request within 30 days.

8. Complaints

If you have a concern about how we have handled your privacy, please contact us directly so we can resolve the matter. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

For any privacy-related enquiries, please contact The Principal Learning Insight Australia.

© 2014-2026 Learning Insight Australia. All Rights Reserved.