The Executive Assistant: Progressing into Management
Executive Assistants (EAs), also sometimes called Personal Assistants (PAs), play key roles in an organisation. They assist one or more executives, such as high-level officials, the CEO, or the company …
Overview
Executive Assistants (EAs), also sometimes called Personal Assistants (PAs), play key roles in an organisation. They assist one or more executives, such as high-level officials, the CEO, or the company owner.
We designed The Executive Assistant: Progressing into Management course for those looking to advance their career by securing a position as an EA / PA in business administration and management. We’ll focus on helping you fine-tune the high-demand personal qualities and organisational skills that employers look for. Plus, we’ll introduce you to the essential interpersonal and professional skills required to secure an interesting and diverse role as an Executive Assistant.
This online course includes optional support, so you can reach out to your instructor whenever you need help.
Topics we’ll cover
- The evolution of the Executive Assistant
- EA duties in today’s business world
- In-demand skills and qualities required to progress into management
- Maintaining your professional image
- Fine-tuning interpersonal skills necessary for the role
- Essential technology and skills to manage daily business tasks
- Preparing for an EA job interview
You can review the full curriculum below for more details.
Want to complement your learning?
Check out these other courses we developed to help you succeed:
- Achieving Work-Life Balance
- Effective Business Writing
- Mastering Nonverbal Communication at Work
- Take a Minute! Minute Taking Skills
- Positive Language for Positive Results
Have questions?
Curriculum
Curriculum
- 5 Sections
- 18 Lessons
- 46 Days
- WelcomeWelcome and introduction1
- The role of the Executive Assistant (EA)The role of the Executive Assistant (EA) is a varied and interesting one because you will be working with, and for, the management team. There are many career opportunities to be had for a well skilled and qualified EA who has the right attitude and the right ethics.4
- Fine tuning your presentation and interpersonal skillsIn this section we'll discuss some of the personal qualities which an effective Executive Assistant needs in order to undertake their job well.8
- 3.1Topic 3 – Keeping up appearances: Clothes and appearance6 Minutes
- 3.2EA – Quiz – Topic 3 – Clothes and appearance10 Minutes10 Questions
- 3.3Topic 4 – Your voice and speech8 Minutes
- 3.4EA – Quiz – Topic 4 – Your voice and speech10 Minutes10 Questions
- 3.5Topic 5 – Personal presentation – Body language7 Minutes
- 3.6EA Quiz – Topic 5 – Personal presentation – Body language10 Minutes10 Questions
- 3.7Topic 6 – Being assertive – Displaying self-confidence11 Minutes
- 3.8EA Quiz – Topic 6 – Being assertive10 Minutes10 Questions
- Business skillsIn this section we'll discuss the technology and skills that a good Executive Assistant needs.20
- 4.1EA – Topic 7 – Working with your executive4 Minutes
- 4.2EA – Topic 8 – Typing speed and accuracy and MS Office7 Minutes
- 4.3EA -Topic 8 – Assignment – Typing speed and accuracy3 Days
- 4.4EA – Topic 9 – Using technology and office equipment4 Minutes
- 4.5EA – Quiz – Topic 9 – Using technology10 Minutes10 Questions
- 4.6EA – Topic 10- Telephone etiquette9 Minutes
- 4.7EA – Quiz – Topic 10 – Telephone etiquette10 Minutes10 Questions
- 4.8EA – Assignment – Topic 10 – Telephone etiquette3 Days
- 4.9EA – Assignment – Topic 10 – Telephone etiquette – Taking a message3 Days
- 4.10EA – Topic 11 – Handling confidential and sensitive information8 Minutes
- 4.11EA – Quiz – Topic 11 – Handling confidential and sensitive information10 Minutes10 Questions
- 4.12EA – Topic 12 – Managing email, calendars and appointments.20 Minutes
- 4.13EA – Quiz – Topic 12 – Managing email, calendars and appointments10 Minutes13 Questions
- 4.14EA – Topic 12 – Assignment – Managing email, calendars and appointments
- 4.15EA – Topic 13 – Organising meetings and recording proceedings18 Minutes
- 4.16EA – Quiz – Topic 13 – Organising meetings and recording proceedings10 Minutes16 Questions
- 4.17EA – Topic 14 – Time management, efficiency and effectiveness8 Minutes
- 4.18EA – Quiz – Topic 14 – Time management, efficiency and effectiveness quiz10 Questions
- 4.19EA – Topic 15 – Managing travel arrangements11 Minutes
- 4.20EA – Quiz – Topic 15 – Making travel arrangements10 Minutes10 Questions
- Your exciting careerIn this section we'll explore the opportunities open to you to springboard your career into management.3
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Course Features
- Lectures 18
- Quizzes 12
- Duration 46 days
- Skill level All levels
- Language English
- Students 26
- Certificate No
- Assessments Yes