Effective Business Writing

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Course Instructor: Liz Paine


Learning and honing business writing skills can have a positive impact on your business and / or career success.  That’s why we’ve put this simple to follow course together.  We want you to be successful and be able to present your business correspondence in a way that achieves the results you need.

In this simple to follow course, we’ll step you activities designed to demystify the skills associated with writing well.  We’ll be here to support you all the way with learning materials, videos and activities to show you the principles of writing well in a business context.

Course Instructor: Liz Paine

Target group:

Anyone interested in improving their business writing skills.


  • Preparing to write
  • Corresponding by email
  • Corresponding by letter
  • Types of letters
  • Effective document design
  • Useful phrases for business writing
  • Getting the tone right
  • Denotation and connotation
  • Words often confused
  • Writing in plain English
  • Active and passive voice
  • Jargon, buzzwords and cliches
  • Reviewing, editing and revising your writing
  • Parts of Speech
  • Punctuation
  • Writing in plain English
  • Understanding active and passive voice – which to use – when and why
  • Mastering punctuation
  • Shades of meaning – denotation and connotation
  • Writing emails that get results
  • Strategies to overcome writer’s block
  • Checklist for clear writing

Course Features

  • Lectures 25
  • Quizzes 15
  • Duration approx. 8 hours
  • Language English
  • Students 10
  • Assessments Self