Positive language for positive results


Course Instructor: Liz Paine

Welcome and Introduction

Whether you communicate orally, or in writing, the way you express yourself will impact on the results you get. Even when you are conveying unpleasant news, the impact can be softened by the use of what we call positive language.

In this course we’ll explore how your speech style and the actual words and phrases you use, impact on the message.

Thank you for selecting to register for “Positive Language, Positive Results”. I’ve enjoyed preparing this on-line course for you and look forward to working with you.

Course Features

  • Lectures 15
  • Quizzes 14
  • Duration approx. 3 ½ hours
  • Language English
  • Students 12
  • Assessments Self