Positive language for positive results

Teacher

$80.00

Positive-Language-For-Positive-Results-Learning-Insight

Overview
Curriculum

Course Instructor: Liz Paine

Welcome and Introduction

Whether you communicate orally, or in writing, the way you express yourself will impact on the results you get. Even when you are conveying unpleasant news, the impact can be softened by the use of what we call positive language.

In this course we’ll explore how your speech style and the actual words and phrases you use, impact on the message.

Thank you for selecting to register for “Positive Language, Positive Results”. I’ve enjoyed preparing this on-line course for you and look forward to working with you.

Course Features

Lectures 15
Quizzes 15
Duration approx. 3 ½ hours
Language English
Students 11
Certificate Yes
Assessments Self

Section 1 33

Modules
- Lecture1.1
  
  Lesson 01 – What is Positive Language 05 min
- Quiz1.1
  
  PL: Lesson 01 Quiz 5 questions
- Lecture1.2
  
  Lesson 02 – Theory of Negation 05 min
- Quiz1.2
  
  PL: Lesson 02 Quiz 8 questions
- Assignment1.1
  
  Lesson 02 Activity: Negation 0 day
- Lecture1.3
  
  Lesson 03 – Forbidden Fruit 03 min
- Quiz1.3
  
  PL: Lesson 03 Quiz 3 questions
- Lecture1.4
  
  Lesson 04 – Sticks and Stones 06 min
- Quiz1.4
  
  PL: Lesson 04 Quiz 5 questions
- Lecture1.5
  
  Lesson 05 – Not a Problem! 04 min
- Quiz1.5
  
  PL: Lesson 05 Quiz 2 questions
- Lecture1.6
  
  Lesson 06 – Maintaining Credibility 07 min
- Quiz1.6
  
  PL: Lesson 06 Quiz 4 questions
- Assignment1.2
  
  Lesson 06 Activity: Maintaining Credibility 0 day
- Lecture1.7
  
  Lesson 07 – Fillers 04 min
- Quiz1.7
  
  PL: Lesson 07 Quiz 4 questions
- Lecture1.8
  
  Lesson 08 – Pronouns Can Be Confusing 03 min
- Quiz1.8
  
  PL: Lesson 08 Quiz 8 questions
- Lecture1.9
  
  Lesson 09 – Top Words to Reassure Your Customers 05 min
- Quiz1.9
  
  PL: Lesson 09 Quiz 4 questions
- Lecture1.10
  
  Lesson 10 – Denotation & Connotation 10 min
- Quiz1.10
  
  PL: Lesson 10 Quiz 16 questions
- Lecture1.11
  
  Lesson 11 – Customer Service 07 min
- Quiz1.11
  
  PL: Lesson 11 Quiz 4 questions
- Assignment1.3
  
  Lesson 11 Activity: Positive Language & Customer Service 0 day
- Lecture1.12
  
  Lesson 12-A – Non-Verbal Communication – Body Language 07 min
- Quiz1.12
  
  PL: Lesson 12-A Quiz 5 questions
- Lecture1.13
  
  Lesson 12-B – Non-Verbal Communication – Paralanguage 12 min
- Quiz1.13
  
  PL: Lesson 12-B Quiz 6 questions
- Lecture1.14
  
  Lesson 13 – Becoming a Positive Communicator 04 min
- Quiz1.14
  
  PL: Lesson 13 Quiz 3 questions
- Lecture1.15
  
  Conclusion 03 min
- Quiz1.15
  
  PL: Final Quiz 16 questions