Assert Yourself! (Assertiveness Skills)

Do you avoid confrontation, worry about upsetting others, or feel guilty when expressing your needs?

This type of behaviour is common for people who find it difficult to stand up for themselves. The good news is that you can overcome these habits and start expressing your needs by learning and practicing assertiveness skills.

Our course Assert Yourself! (Assertiveness Skills) will teach you empowering communication and behaviours to enhance your self-confidence, credibility and effectiveness. The program focuses on assertiveness in the workplace, but you can easily apply these same principles to your personal life. By the end of the course, you’ll have the skills to approach people and situations using confident, co-operative and positive communication.

This online course includes optional support, so you can reach out to your instructor whenever you need help.

Topics we’ll cover

• Types of communication behaviour (passive, aggressive, passive-aggressive, assertive)
• Recognising your own unique communication patterns
• Assertiveness myths
• The Bill of Assertive Rights (being yourself without disrespecting others)
• Ways upbringing influences communication
• Assertive non-verbal communication
• Paralanguage (communicating assertively through voice and speech)
• How the tendency to self-sabotage undermines credibility
• Giving and receiving compliments
• Saying “no” with grace and dignity and using the “broken record” technique
• Expressing your feelings using “I” statements
• Dealing assertively with criticism and using the “fogging” technique
• Practical tips and next steps for staying assertive

You can review the full curriculum below for more details.

Want to complement your learning?

Check out these other courses we developed to help you succeed:

• Achieving Work-Life Balance
• Be Seen and Be Heard: Build Your Self-Confidence
• Mastering Nonverbal Communication at Work
• Positive Language for Positive Results
• Speech Makeover: An Introduction to Elocution

Have questions?

Contact us. We would love to chat and help you get started!