You Get What You Give

In days gone by there was a farmer who sold his butter to the local baker.

One day, the baker decided to weigh the butter the farmer sold him to check if he was getting his money’s worth.  It confirmed his suspicions.  The farmer had short-changed him. So, the baker took the farmer to court.

The judge asked the farmer what method he used to weigh his butter. The farmer replied, “Your Honour, I’m a poor man. I don’t have a proper measure.”

The judge asked, “Then how do you weigh the butter?”

“Well, Your Honour, some time ago the baker sold me a pound loaf of bread.  Now, each time the baker brings the bread, I put it on the scale and give him the same weight in butter. If anyone is to be blamed, it’s the baker.”

There is a lesson here for all business owners: In life, and in business, you get what you give.

Err on the side of generosity.

—

Looking to build positive, lasting relationships with customers?

Enrol in our online course Customer Service Excellence!

For in-house training, download our PDF course outline for the Customer Service Fundamentals workshop.

—

Liz Paine
Founder of Learning Insight
Phone: 0400 778807
Email: Contact form