Picture this situation: On your last sales call, after you complete your presentation, the customer, Sue, tells you that she likes your product and wants to buy it, but she …
What is it that makes a strong leader? Some describe a strong leader as someone who is intelligent, assertive, and conscientious in their duties. With this in mind, we start …
Many of us, particularly women, pride ourselves on our ability to multi-task. If you work in a busy environment no doubt you don’t have the luxury of doing just one …
Most of us hate job interviews and they can become particularly horrible after we’ve had a few “thanks for coming but you have been unsuccessful” letters. This is particularly disappointing …
You can spend a lot of money training your staff but rarely do business operators seriously look at the return for investment (ROI) for their training dollar. ROI is the …