Curriculum
- 5 Sections
- 18 Lessons
- 46 Days
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- WelcomeWelcome and introduction1
- The role of the Executive Assistant (EA)The role of the Executive Assistant (EA) is a varied and interesting one because you will be working with, and for, the management team. There are many career opportunities to be had for a well skilled and qualified EA who has the right attitude and the right ethics.4
- Fine tuning your presentation and interpersonal skillsIn this section we'll discuss some of the personal qualities which an effective Executive Assistant needs in order to undertake their job well.8
- 3.1Topic 3 – Keeping up appearances: Clothes and appearance6 Minutes
- 3.2EA – Quiz – Topic 3 – Clothes and appearance10 Minutes10 Questions
- 3.3Topic 4 – Your voice and speech8 Minutes
- 3.4EA – Quiz – Topic 4 – Your voice and speech10 Minutes10 Questions
- 3.5Topic 5 – Personal presentation – Body language7 Minutes
- 3.6EA Quiz – Topic 5 – Personal presentation – Body language10 Minutes10 Questions
- 3.7Topic 6 – Being assertive – Displaying self-confidence11 Minutes
- 3.8EA Quiz – Topic 6 – Being assertive10 Minutes10 Questions
- Business skillsIn this section we'll discuss the technology and skills that a good Executive Assistant needs.20
- 4.1EA – Topic 7 – Working with your executive4 Minutes
- 4.2EA – Topic 8 – Typing speed and accuracy and MS Office7 Minutes
- 4.3EA -Topic 8 – Assignment – Typing speed and accuracy3 Days
- 4.4EA – Topic 9 – Using technology and office equipment4 Minutes
- 4.5EA – Quiz – Topic 9 – Using technology10 Minutes10 Questions
- 4.6EA – Topic 10- Telephone etiquette9 Minutes
- 4.7EA – Quiz – Topic 10 – Telephone etiquette10 Minutes10 Questions
- 4.8EA – Assignment – Topic 10 – Telephone etiquette3 Days
- 4.9EA – Assignment – Topic 10 – Telephone etiquette – Taking a message3 Days
- 4.10EA – Topic 11 – Handling confidential and sensitive information8 Minutes
- 4.11EA – Quiz – Topic 11 – Handling confidential and sensitive information10 Minutes10 Questions
- 4.12EA – Topic 12 – Managing email, calendars and appointments.20 Minutes
- 4.13EA – Quiz – Topic 12 – Managing email, calendars and appointments10 Minutes13 Questions
- 4.14EA – Topic 12 – Assignment – Managing email, calendars and appointments
- 4.15EA – Topic 13 – Organising meetings and recording proceedings18 Minutes
- 4.16EA – Quiz – Topic 13 – Organising meetings and recording proceedings10 Minutes16 Questions
- 4.17EA – Topic 14 – Time management, efficiency and effectiveness8 Minutes
- 4.18EA – Quiz – Topic 14 – Time management, efficiency and effectiveness quiz10 Questions
- 4.19EA – Topic 15 – Managing travel arrangements11 Minutes
- 4.20EA – Quiz – Topic 15 – Making travel arrangements10 Minutes10 Questions
- Your exciting careerIn this section we'll explore the opportunities open to you to springboard your career into management.3