The study of non-verbal communication is much more than reading body language.
In this course we’ll introduce you to the components of non-verbal communication; demonstrate how to recognise the non-verbal messages of colleagues and customers; and show you how to adjust your own non-verbal communication to enhance positive and confident communication.
We’ll cover:
- The key elements of non-verbal communication
- Posture and gesture
- Facial expression and emotion
- Reading the eyes
- Proxemics Territory – Personal distance and acquired territory
- Haptics – Touch
- Olfactory – Smell
- Chronemics – Time
- Vocalics – Paralanguage – Vocal qualities
- Appearance, clothing and artifacts
- Communicating with colour
- When body language and words contradict
- Appreciating cultural differences in non-verbal communication
- Where to from here?
- Decoding the language of feet
Course Features
- Lectures 15
- Quizzes 9
- Duration 46 days
- Skill level All levels
- Language English
- Students 18
- Assessments Yes
Curriculum
- 1 Section
- 15 Lessons
- 46 Days
Expand all sectionsCollapse all sections
- 24
- 0.1Welcome46 Days
- 0.2NVC Topic 1 The key elements of non-verbal communication10 Minutes
- 0.3NVC Topic 2 Posture and Gesture18 Minutes
- 0.4NVC-Quiz – Posture and gesture10 Questions
- 0.5NVC Topic 3 Facial expression and emotion15 Minutes
- 0.6NVC Quiz Facial expression and emotion10 Questions
- 0.7NVC Topic 4 Reading the eyes10 Minutes
- 0.8NVC Quiz – Reading the eyes10 Minutes10 Questions
- 0.9NVC Topic 5 Proxemics– Personal distance and territory10 Minutes
- 0.10NVC-Quiz- Proxemics and territory10 Minutes10 Questions
- 0.11NVC Topic 6 Haptics Touch and the handshake20 Minutes
- 0.12NVC-Quiz – Haptics Touch10 Minutes10 Questions
- 0.13NVC Topic 7 Olfactory Smell10 Minutes
- 0.14NVC Topic 8 Chronemics Time10 Minutes
- 0.15NVC-Quiz-Time10 Minutes10 Questions
- 0.16NVC Topic 9 What the feet tell us5 Minutes
- 0.17NVC Topic 10 Vocalics Paralanguage13 Minutes
- 0.18NVC Quiz Paralanguage10 Minutes10 Questions
- 0.20NVC Topic 11 Appearance, clothing, artifacts and colour15 Minutes
- 0.21NVC Appearance, clothing, artifacts and colour10 Minutes10 Questions
- 0.22NVC Topic 12 The difference between positive and negative body language13 Minutes
- 0.23NVC Quiz The difference between positive (open) and negative (closed) body language10 Minutes10 Questions
- 0.24NVC Topic 13 When body language and words contradict8 Minutes
- 0.26NVC Topic 14 Where to from here?5 Minutes