The study of non-verbal communication is much more than reading body language.
In this course we’ll introduce you to the components of non-verbal communication; demonstrate how to recognise the non-verbal messages of colleagues and customers; and show you how to adjust your own non-verbal communication to enhance positive and confident communication.
We’ll cover:
- The key elements of non-verbal communication
- Posture and gesture
- Facial expression and emotion
- Reading the eyes
- Proxemics Territory – Personal distance and acquired territory
- Haptics – Touch
- Olfactory – Smell
- Chronemics – Time
- Vocalics – Paralanguage – Vocal qualities
- Appearance, clothing and artifacts
- Communicating with colour
- When body language and words contradict
- Appreciating cultural differences in non-verbal communication
- Where to from here?
- Decoding the language of feet
Course Features
- Lectures 15
- Quizzes 9
- Duration 46 days
- Skill level All levels
- Language English
- Students 18
- Assessments Yes