05Jan, 2020

Receptionist and Front Desk Skills

This workshop has been designed to cover the key communication skills and techniques required of professional receptionists and other frontline staff.
Boost your career! Secure the job of your dreams!

04Jan, 2020

Quality Customer Service

The dynamics of communication in the encounter between a customer and staff can be quite complex. This hands on workshop explores essential communication skills that help to establish a relationship with customers conducive to creating a happy and long lasting relationship.